1. Storage

Always keep tent clean and dry. Thoroughly dry tent before storage in order to prevent mildew growth. Store off the ground to prevent dampness occurring.

 

2. Maintenance               

All our tents come with a self repairing zippers. Should the zipper separate. Move the slider to the beginning of the zipper tape and rework the zipper.

 

3. Tent Troubleshooting Guide 

Condensation 

This is caused by lower temperatures on the outside of the tent combined with body heat on the inside of the tent. When this occurs, avoid touching walls to reduce contact leakage. Leaving all the doors and windows open will reduce the moisture condensation.

 

Seam Leakage 

Ensure tent has been initially wetted and allowed to dry before first usage in order to allow natural swelling & Seizure of both canvas & Stitching. Thereafter if small leakage still occurs, use of a wax stick applied along the inside of the entire seam should suffice.

 

Repairing a Tear 

Please contract TENTCO who shall be able to offer quotations for fast & reliable repairs.

 

Faulty Zipper 

To avoid damage to zips, ensure that all doors and windows are closed before pegging tent down. All our tents come with self repairing zippers. If the zipper separates , you can move the slider to the beginning of the zipper tape

and rework the zipper.

 

Removing Pegs 

Pegs should be pulled out with another peg, hammer or a peg puller, but never by pulling on the tent. Avoid pegging tent so tightly that it stretches the fabric. Overstretching may cause peg loops to tear.

 

Hints & Tips

ALWAYS avoid open flames / insecticides / soap detergents                               

ALWAYS allow excess mud, bird droppings etc. to thoroughly dry before softly brushing off and washing with lukewarm water only                               

NEVER store on a concrete floor (rather place on protective shelf off ground)                               

NEVER stand on canvas area of tent. If an occasional seam leakage occurs, apply a recommended seam sealer or wax stick. A properly cared for tent will not need to be waterproofed.                               

If you do rewaterproof your tent the following product can be used ( NU Seal) - apply using an air compressor. 

Note: Your tent should not be stood on, stored damp, stored on a concrete floor, sprayed with insecticide, washed with detergent or pitched near an open fire.                               

This leads to immersive de-generations of the Canvas fabric which in turn could dramatically shorten the life of your tent.

Pitching your tent:

Secure tent when pitched , in order to avoid any wind damage

Always use your guy ropes

Pitch tent with all the doors and windows CLOSED. This will avoid excess pressure being placed on the zips when the tent is secured.

USE A GROUNDSHEET. This prolongs the life of your tent and prevents the floor from feeling damp.

Remove tent pegs from the ground with either another peg or an "Easy Peg puller". NEVER pull the tent out the ground by pulling the tent fabric.

Avoid pitching your tent directly under a tree that may drop sap as this may stain the tent or damage the waterproofing.

Should any stains occur, the area can be lightly sponged. Do not use a scrubbing brush or any form of detergents as the waterproofing of your tent may be affected.

Ensure that all open ends of poles where joined together are all completely free of mud and dirt which may seriously hamper assembly on future occasion.

Never use excessive force when erecting tent onto frame - double check all poles ends are free from dirt and frame is securely assembled                               

Before use:

Your Tents should be fully pitched at home to ensure that all parts are complete.

Use the pitching instruction guide provided.

Check all parts each time. Ensure that you have left nothing behind.

It is always a good idea to have extra pegs, guy ropes and a storm strap in case of strong winds.

Attend to any repairs that may be required well prior to deprature.

During use:

Find a dry and level spot to camp

Choosing a level spot on a knoll will prevent your tent from being swamped in a rainstorm

Remove all sharp rocks or sticks etc. in order to avoid damage to the ground sheet.

Always use a netted or PE groundsheet between your tent floor and the ground